BILLING SUPPORT

If you see our name on your bank or card statement then we have processed your online transaction.
Please use the tools below to report, manage or cancel your online purchase.

UNEXPECTED CHARGE

I don’t recognise a charge on my card.

REQUEST INFORMATION

LOST CREDENTIALS

I have lost my password for a membership I have previously bought or I can’t remember what site I subscribed to.

RETRIEVE CREDENTIALS

CANCEL MEMBERSHIP

I have an active recurring subscription which I would like to cancel so that I will not be charged anymore.

CANCEL MEMBERSHIP

CONTACT SUPPORT

I have a question that isn’t answered on this page.

CUSTOMER SUPPORT